Cancellations are permitted up to 30 days before arrival. All cancellations must be made in writing via email to Secret Garden Inn. A fee equal to 10% of the total reservation will be charged for all cancellations. Cancellations within 30 days of your scheduled arrival will be refunded, less a fee equal to 10% of your total reservation, provided we are able to re-rent the room for the entire period. There are no refunds for no-shows, early departures or cancellations on the day of scheduled arrival. Please note that your reservation is not cancelled until you receive a cancellation confirmation email from Secret Garden Inn.